Crisis Support Specialist - Remote

Overview

The Crisis Support Specialist plays a vital role in the Crisis Response Center, providing compassionate support to individuals in crisis and facilitating care coordination.

In Short

• Respond to crisis calls with a trauma-sensitive approach.
• Collaborate with individuals and families for effective treatment.
• Provide education and supportive counseling.
• Coordinate referrals to community services.
• Maintain confidentiality and adhere to HIPAA regulations.
• Complete documentation and follow-up calls promptly.
• Participate in ongoing training and professional development.
• Work effectively both independently and as part of a team.
• Adapt to a fast-paced work environment.
• Promote healthy relationships and ethical practices.

Requirements

• Bachelor's or Master’s Degree in social work or related field preferred.
• Two years of experience in person-centered services.
• One year of crisis intervention experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer proficiency and ability to learn new technologies.
• Ability to maintain effective working relationships.
• Must complete background checks.

Benefits

• Flexible scheduling for work-life balance.
• Remote work capabilities.
• Health and dental insurance coverage.
• Paid holidays and time off.
• 401k participation after one year.
• Access to unlimited training and CEUs.
• Certification expenses covered.
• Comprehensive employee benefits package.