Vacation Specialist - Remote

Overview

We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel experiences, providing reliable and attentive service throughout the travel process.

In Short

• Assist clients via email, phone, and messaging platforms with vacation planning.
• Coordinate accommodations, flights, cruises, and other travel components.
• Provide updated information on destinations and travel requirements.
• Manage booking adjustments, special requests, or cancellations.
• Follow up with clients before and after travel for feedback.
• Address concerns with professionalism and empathy.
• Work fully remote with flexible scheduling.
• Enjoy travel perks and discounted rates.
• Receive training and development opportunities.
• Join a collaborative team focused on exceptional vacation experiences.

Requirements

• Excellent communication skills (written and verbal).
• Prior customer service experience; experience in travel, hospitality, or tourism is a plus.
• Strong attention to detail and organizational skills.
• Ability to learn new systems and booking tools quickly.
• A genuine passion for travel and helping others.

Benefits

• Fully remote work with flexible scheduling.
• Travel perks and industry-only benefits.
• Training and development support.
• Collaborative team environment.