Sports Tech Hardware Technician - Remote

Overview

This is a unique hybrid role, acting as a vital link between the Hardware Team and the Onsite Operations Team. With responsibilities spanning both hardware support and system operations, you’ll play a central role in driving cohesion between these two pillars of the department. When onsite at tournaments, you won’t just contribute to event delivery, you’ll take the lead in managing and deploying kit, refining build-out processes, and helping create a more streamlined, integrated operation.

In Short

• Hybrid role with responsibilities in hardware support and system operations.
• Split time between Basingstoke HQ and international tennis events.
• Manage and deploy hardware for tennis events.
• Collaborate with multiple teams for event execution.
• Identify and improve operational processes.
• Ensure equipment reliability year-round.
• Lead training initiatives for team knowledge enhancement.
• Proactive in problem-solving and process execution.
• Regular global travel to tennis events.
• Work in a fast-paced, high-pressure environment.

Requirements

• Proactive, diligent, and organized.
• Experience with computer and camera hardware.
• Ability to resolve technical issues effectively.
• Experience in process improvement across teams.
• Track record of creating and delivering training.
• Excellent communication skills.
• Understanding of hardware processes including RMA and Procurement.

Benefits

• Develop people management and problem-solving skills.
• Exposure to strategic planning in hardware architecture.
• Hands-on experience in a dynamic environment.
• Opportunity to work with a dedicated team in sports tech.
• Flexible working arrangements based on events.