Customer Advisor for International Pharmaceutical Company - Remote

Overview

Start as a Customer Advisor in the medical products sector! Support patients, learn about cutting-edge technologies, and work 100% remotely after training. Apply now.

In Short

• You communicate with customers via phone, email, or chat
• You explain how devices like insulin pumps or health apps work
• You assist with application and clarify technical questions
• You document inquiries in the system (SAP)
• You escalate difficult cases to technical support
• You actively check if everything is going well
• You remain calm even when complaints arise

Requirements

• Very good German skills and good English
• Patience, empathy, and a desire to help others
• You are comfortable with technology and eager to learn
• Experience in customer service is helpful but not mandatory
• You live in the Lisbon area

Benefits

• A yearly contract with the option for extension
• An international team where you can develop yourself
• An attractive salary in the local range
• Insight into the pharmaceutical industry – ideal if you want to establish yourself there
• 100% remote work in the Lisbon area after training
• Private health insurance
• Regular shift work with bonuses for night shifts