Experience Designer - Remote

Overview

The Experience Designer role focuses on executing design activities that enhance customer experiences and drive innovation in healthcare through a human-centered approach.

In Short

• Work from home position based in Pennsylvania.
• Execute experience design activities on enterprise-level initiatives.
• Conduct user research to inform design strategies.
• Create design artifacts like journey maps and personas.
• Advocate for customer needs through storytelling and communication.
• Facilitate stakeholder meetings and workshops.
• Manage multiple initiatives with autonomy.
• Utilize tools such as Adobe Creative Suite, Mural, and Figma.
• Contribute to the evolution of design processes and tools.
• Collaborate with cross-functional teams to deliver impactful experiences.

Requirements

• Bachelor's degree in a related field (required).
• Minimum of 3 years of related work experience.
• Master's degree in a related field (preferred).
• Strong expertise in experience design and user research.
• Ability to synthesize complex information into clear insights.
• Proficiency in design tools such as Adobe Creative Suite and Figma.
• Excellent communication and storytelling skills.
• Ability to work collaboratively in a team environment.
• Agility in managing shifting priorities.
• Commitment to human-centered design principles.

Benefits

• Healthcare benefits for full-time and part-time positions from day one.
• Vision and dental coverage.
• Supportive and collaborative work environment.
• Diversity and inclusion initiatives.
• Opportunities for professional growth and development.