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Crisis Worker - 1st Shift - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide

Overview

The Crisis Worker provides information, referral services, and crisis intervention services to the public and community professionals, available 24/7.

In Short

  • Full-time and part-time positions available
  • Provides support and consultation to team partners
  • Conducts assessments of suicide and other emergencies
  • Maintains accurate documentation of client contacts
  • Collaborates with staff to ensure client access to emergency assistance
  • Engages in community outreach activities
  • Stays current with ongoing training requirements
  • Supports operations during disasters
  • Ensures client rights and confidentiality are maintained
  • Performs other duties as assigned

Requirements

  • High school diploma and experience in human services preferred
  • Completion of Basic Crisis Intervention training required
  • Availability for weekdays, evenings, weekends, and overnights
  • Well-developed interpersonal skills and excellent computer skills
  • Demonstrated crisis intervention skills
  • Ability to work independently with minimal supervision
  • Knowledge of program procedures and contact center systems

Benefits

  • Opportunity to work in a meaningful field
  • Flexible scheduling options
  • Supportive team environment
  • Training and development opportunities
  • Engagement in community outreach
Gryphon Place logo

Gryphon Place

Gryphon Place is a community-focused organization dedicated to enhancing the well-being of individuals and families in Southwest Michigan. The organization operates the 2-1-1 service, which provides vital information and referral services to connect community members with essential resources. Gryphon Place emphasizes disaster preparedness and response, ensuring that the community is equipped to handle emergencies effectively. With a commitment to strategic goals and community engagement, Gryphon Place plays a crucial role in fostering resilience and support within the region.

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