Design Operations & Transformation Lead - Remote

Overview

The Design Operations & Transformation Lead will be responsible for establishing and maintaining global design standards and driving innovation in design processes, particularly in the pharmaceutical sector.

In Short

• Lead the creation and governance of design standards for omnichannel content.
• Drive innovation in design workflows using AI and advanced creative tools.
• Collaborate closely with client teams to ensure design excellence.
• Architect scalable workstreams for content creation.
• Define quality benchmarks and lead design reviews.
• Establish and evolve a holistic design system.
• Conduct audits and assessments to improve design processes.
• Coach teams on advanced design techniques and workflows.
• Embed design thinking and UX best practices in key initiatives.
• Maintain a roadmap for design standards and tools.

Requirements

• 8–12+ years in design for omnichannel content.
• Experience in building and governing design systems in regulated environments.
• Hands-on expertise with creative technologies like 3D modeling and AR.
• Experience with AI-enabled design tools.
• Strong portfolio showcasing systems thinking and design impact.
• Mastery in visual design, motion, and accessibility principles.
• Proficiency in UX/UI methods and production workflows.
• Strong stakeholder management and facilitation skills.
• Analytical mindset to define and interpret design KPIs.
• Bachelor’s or Master’s in Design or related field.

Benefits

• Opportunity to work with a global client portfolio.
• Embedded role within a pharmaceutical client team.
• Collaborative and innovative work environment.
• Professional development and training opportunities.
• Exposure to advanced creative technologies and AI tools.