Community Manager, Forum - Remote

Overview

The Community Manager, Forum at Grammarly will lead the design, content, and programming of the Discourse forum, fostering an engaging online community for users.

In Short

• Lead the strategy and management of Grammarly’s Discourse forum.
• Curate and create forum content and activities.
• Moderate discussions with empathy and clarity.
• Collaborate with Product, Marketing, and Customer Experience teams.
• Integrate the forum into broader campaigns and initiatives.

Requirements

• 4–5 years of experience in community management or digital engagement.
• Experience running or moderating forums or digital communities.
• Strong understanding of online community dynamics.
• Familiarity with community platforms like Discourse.
• Exceptional written communication skills.
• Ability to handle sensitive conversations with empathy.
• Highly organized and detail-oriented.
• Ability to work independently and manage multiple projects.
• Embodies EAGER values.
• Inspired by MOVE principles.

Benefits

• Excellent health care benefits.
• Disability and life insurance options.
• 401(k) and RRSP matching.
• Paid parental leave.
• 20 days of paid time off per year.
• Generous stipends for various needs.
• Annual professional development budget.