Fleet Controller - Remote

Overview

The Fleet Controller at Europcar is responsible for coordinating the delivery and collection of vehicles, ensuring a high-quality customer experience.

In Short

• Coordinate vehicle delivery and collection for customers.
• Work with delivery and collection teams to enhance customer experience.
• Prepare vehicles for customers and ensure a professional handover.
• Handle telephone inquiries with professionalism.
• Complete rental documents accurately.
• Manage vehicle and customer safety.
• Maintain a positive attitude and professional appearance.
• Work effectively under pressure and manage time well.
• Follow procedures and instructions diligently.
• Flexibility in working hours based on business needs.

Requirements

• Full, valid clean driving license with a minimum of 4 years driving experience.
• Ability to work as part of a small team.
• Clear verbal and written communication skills.
• Enthusiastic and positive attitude.
• Time management and organizational skills.
• Attention to detail in documentation and processes.
• Flexibility in work hours.

Benefits

• Competitive basic salary.
• Starting with 6 weeks holiday, increasing with service.
• Enhanced maternity and adoption leave.
• Pension and life insurance scheme.
• Discounted car hire rates.
• 20% discount on EE mobile contracts.
• Discounted hotel rates after 12 months.
• Free annual eye tests.
• Confidential legal and support service.
• Career progression and development opportunities.