Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 18 weeks ago
Customer Service
Full Time
Utrecht, Netherlands
2300 - 2500 EUR/month

Overview

Goboony is an online platform for sharing private campers, and we are looking for a Customer Service Representative to join our growing team. You will be the first point of contact for our travelers and landlords, continuously improving the customer journey.

In Short

  • Handle inquiries and requests via email and phone.
  • Assist in resolving claims or disputes.
  • Help new landlords start renting their campers.
  • Ensure smooth processing of payments.
  • Utilize user insights and feedback to propose improvements.
  • Continuously improve our support processes.

Requirements

  • Strong communication skills.
  • Problem-solving abilities.
  • Experience in customer service.
  • Ability to work in a team.
  • Passion for travel and camper experiences.

Benefits

  • Work in a young and international team.
  • Opportunities for personal and professional growth.
  • Contribute to a mission of helping people enjoy camper travel.
Goboony logo

Goboony

Goboony is a rapidly growing online platform dedicated to sharing private campers across six countries, including the Netherlands, Belgium, the United Kingdom, Italy, Germany, and France. With a mission to help one million people experience the ultimate freedom of camper travel, Goboony connects camper owners with enthusiastic travelers through a user-friendly service that includes over 10,000 campers and inspiring content. The company prides itself on its young, international, and entrepreneurial team, fostering a culture of helpfulness, friendliness, and openness. Goboony values employee input and encourages innovation, making it an exciting place for new talents to contribute and grow.

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