Remote Otter LogoRemoteOtter

Virtual Support Specialist - Remote

Posted 7 weeks ago
Customer Service
Full Time
AZ, USA

Overview

We are seeking a detail-oriented and highly organized Support Specialist to manage and oversee accounts regarding our client's estate management. The ideal candidate will have extensive service experience and some knowledge of life insurance, legal considerations, and estate planning. This role is critical to ensuring that estates are effectively managed, and assets are maximized for our client's families.

In Short

  • Serve as the primary point of contact for clients, addressing their needs and providing updates.
  • Stay up-to-date on life insurance products and recommend the best options for clients.
  • Analyze clients' financial goals and offer customized life insurance solutions.
  • Maintain regular contact with clients to ensure satisfaction with their policies.
  • Prepare, review, and manage documentation related to estate transactions.
  • Submit accurate paperwork for insurance policy applications.
  • Assist clients with the claims process when necessary.

Requirements

  • High school diploma or equivalent (required), Bachelor's degree preferred.
  • Ability to work independently and manage your schedule effectively.
  • Strong organizational skills and attention to detail.
  • Ability to build rapport with clients.
  • Comfortable working in a target-driven environment.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple tasks in a fast-paced environment.

Benefits

  • Health insurance reimbursement.
  • Residual income account.
  • Flexible schedule.
  • Ongoing training and professional development opportunities.
  • Performance-based incentives and bonuses.

G.L.M.O

Globe Life: McQuade Organization

Globe Life: McQuade Organization is a customer-focused company dedicated to providing exceptional service and support to its clients. With a fully remote work environment, the organization values flexibility and work-life balance, allowing employees to engage with customers through various communication channels, including phone, email, and chat. The company emphasizes professionalism, empathy, and continuous improvement in customer interactions, ensuring that employees are well-equipped with comprehensive training and opportunities for career advancement. Globe Life: McQuade Organization is committed to fostering a supportive workplace that prioritizes employee satisfaction and customer experience.

Share This Job!

Save This Job!

Similar Jobs:

G.L.M.O

Virtual Support Specialist - Remote

Globe Life: McQuade Organization

7 weeks ago

We are looking for a detail-oriented Virtual Support Specialist to manage client accounts in estate management and life insurance.

CA, USA
Full-time
Customer Service

G.L.M.O

Virtual Support Specialist - Remote

Globe Life: McQuade Organization

7 weeks ago

The Virtual Support Specialist will manage client accounts related to estate management, requiring knowledge in life insurance and strong organizational skills.

USA
Full-time
Sales / Business
Kojo logo

Support Specialist - Remote

Kojo

7 weeks ago

Join Kojo as a Support Specialist to provide exceptional customer service and support.

Chile
Full-time
Customer Service
$25,000 - $35,000/year
Omnipresent logo

Support Specialist - Remote

Omnipresent

7 weeks ago

Join Omnipresent as a Support Specialist to provide exceptional customer support in a fully remote environment.

Worldwide
Full-time
Customer Service
Omnipresent logo

Support Specialist - Remote

Omnipresent

7 weeks ago

Join Omnipresent as a Support Specialist to provide exceptional customer support in a fully remote environment.

Worldwide
Full-time
Customer Service