Auto body shop virtual assistant - Remote

Overview

ROADWAY RESCUES LLC is currently seeking a detail-oriented and tech-savvy individual to join our team as an Auto Body Shop Virtual Assistant. In this role, you will provide remote administrative and customer support to our auto body shop department. This is an excellent opportunity for someone with strong organizational skills and customer service experience to contribute to our team's success from the comfort of their own home.

In Short

• Assist with administrative tasks such as scheduling appointments, managing paperwork, and maintaining records.
• Respond to customer inquiries and provide updates on repair status via phone, email, or online platforms.
• Collaborate with the auto body shop team to ensure smooth workflow and timely completion of repairs.
• Prepare estimates for repairs and communicate the costs to customers.
• Follow up with customers to ensure their satisfaction with the repairs and address any concerns.
• Manage online platforms and social media accounts to promote the auto body shop services.
• Coordinate with vendors and suppliers to ensure timely delivery of parts and materials.

Requirements

• Strong organizational skills.
• Experience in customer service.
• Ability to manage multiple tasks efficiently.
• Excellent communication skills.
• Familiarity with online platforms and social media.
• Detail-oriented and tech-savvy.

Benefits

• Work from home opportunity.
• Flexible working hours.
• Contribute to a growing team.