Technical Program Manager, Emergency Cash - Remote

Overview

The Technical Program Manager (TPM) will oversee the technology used for emergency cash assistance responses, ensuring systems are reliable and ready for deployment.

In Short

• Lead technical program delivery for emergency responses.
• Collaborate with cross-functional teams to align systems with objectives.
• Ensure compliance with data protection and financial controls.
• Manage training and onboarding for surge staff and partners.
• Maintain and improve technical documentation and protocols.
• Track technical readiness metrics for system performance.
• Support risk assessments in high-risk environments.
• Identify and mitigate technical risks during activations.
• Contribute to incident reviews for safety and resilience.
• Drive continuous improvement in emergency response capabilities.

Requirements

• 5+ years of experience in technical program management or related fields.
• Ability to manage timelines and complex deliverables.
• Experience in fast-paced, ambiguous settings.
• Proficient in programming or statistical languages (e.g., Python, R).
• Strong analytical skills and attention to detail.
• Ability to communicate technical concepts to diverse stakeholders.
• Fluency in English is required.
• Preferred experience with relational databases and data visualization.
• Interest in technology for emergency response operations.
• Preferred experience in humanitarian or emergency contexts.

Benefits

• Generous and equitable compensation.
• Robust health benefits plan.
• Flexible paid time off.
• Allowances for desk setup and professional development.