IT Systems Specialist (Part-Time) - Remote

Overview

The IT Systems Specialist at Girl Scouts of Western Washington manages membership and event registrations, ensuring accuracy and timeliness while providing customer support.

In Short

• Manage registrations for memberships and events.
• Coordinate with departments to build events in the CRM.
• Provide customer support via email and phone.
• Process payments and financial assistance requests.
• Maintain accurate data in CRM and payment systems.
• Troubleshoot system issues and document processes.
• Run reports to support membership and events.
• Work 20 hours per week, part-time.
• Must reside in Washington State.
• Start at $23.08 per hour.

Requirements

• One year of experience in customer service or office support.
• Experience with registration or payment processing systems.
• Knowledge of CRM software.
• Strong communication skills.
• Ability to maintain confidentiality.
• Proficient in Microsoft 365 tools.
• Strong organizational skills.
• Willingness to travel as necessary.
• Valid Washington State driver’s license.
• Satisfactory results from a background search.

Benefits

• Employer-paid medical, dental, and life insurance.
• Access to 403(b) retirement plan.
• Three weeks of vacation to start.
• Sick leave and paid holidays.
• Paid time off for personal development and volunteerism.
• Nearly two weeks of paid leave for winter break.