ServiceNow Systems Analyst - Remote

Overview

The ServiceNow Systems Analyst will analyze user needs, perform research, and conduct functional analysis and testing on a ServiceNow project, supporting the development and deployment of solutions.

In Short

• Analyze user needs and perform research.
• Conduct functional analysis and testing on ServiceNow projects.
• Lead the collection and management of user requirements.
• Prepare functional process charts and technical documentation.
• Support continuous process improvement and business analysis.
• Identify and eliminate duplication in processes.
• Provide expertise in system analysis and enhancements.
• Work with stakeholders to define scope and objectives.
• Engage in organizational redesign and change management.
• Participate in business improvement initiatives.

Requirements

• 0+ years of related experience.
• US Citizenship required.
• Experience with ServiceNow and Agile Development is a plus.
• Ability to perform systems analysis and requirements definition.
• Strong communication skills to convey user needs to developers.
• Experience in business process analysis and improvement.
• Familiarity with technical documentation practices.
• Understanding of continuous improvement strategies.
• Ability to work collaboratively in a team environment.
• Willingness to learn and adapt to new technologies.

Benefits

• 401K with company match.
• Comprehensive health and wellness packages.
• Paid education and certification opportunities.
• Paid vacation and holidays.
• Flexible work weeks and paid parental leave.
• Short and long-term disability benefits.
• Life and accident insurance options.
• Paid family leave program.
• Competitive Total Rewards package.
• Opportunity to work with cutting-edge technology.