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Part-Time Customer Service Representative - Remote

Posted 3 weeks ago
Customer Service
Part Time
Worldwide

Overview

Join our small but dedicated team at GBV Gesellschaft für Bestattungen und Vorsorge mbH in Berlin as a part-time customer service representative. You will be the voice that supports our clients during sensitive times related to funerals, care, and grief.

In Short

  • Telephone support and assistance to customers
  • Receiving, answering, and processing inquiries
  • Recording and maintaining customer and contact data
  • Obtaining and documenting offers from partner companies
  • Carefully passing relevant information to the team

Requirements

  • Experience in telephone customer support
  • Ability to handle inquiries professionally
  • Proficient in data entry and maintenance
  • Strong communication skills
  • Team-oriented and empathetic

Benefits

  • Permanent part-time position (about 20 hours per week) working fully from home
  • Regular, planned working hours with clear coordination
  • Structured onboarding and personal contacts
  • A meaningful job with direct contact to people
  • A calm, appreciative work environment without sales pressure

Translated from German

G.G.F.B.U.V.M

GBV Gesellschaft für Bestattungen und Vorsorge mbH

GBV Gesellschaft für Bestattungen und Vorsorge mbH is a compassionate and dedicated company based in Berlin, specializing in sensitive topics such as funerals, pre-arrangements, and grief support. The company operates various web services aimed at providing essential information and assistance to clients during difficult times. With a focus on empathy and customer service, GBV seeks to support individuals in navigating their needs with care and understanding. The team values a supportive work environment, offering flexible part-time positions that allow employees to contribute meaningfully while maintaining a healthy work-life balance.

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