Part-Time Customer Service Representative - Remote

Posted 3 weeks ago

Customer Service

Part Time

Worldwide

Overview

Join our small but dedicated team at GBV Gesellschaft für Bestattungen und Vorsorge mbH in Berlin as a part-time customer service representative. You will be the voice that supports our clients during sensitive times related to funerals, care, and grief.

In Short

Telephone support and assistance to customers
Receiving, answering, and processing inquiries
Recording and maintaining customer and contact data
Obtaining and documenting offers from partner companies
Carefully passing relevant information to the team

Requirements

Experience in telephone customer support
Ability to handle inquiries professionally
Proficient in data entry and maintenance
Strong communication skills
Team-oriented and empathetic

Benefits

Permanent part-time position (about 20 hours per week) working fully from home
Regular, planned working hours with clear coordination
Structured onboarding and personal contacts
A meaningful job with direct contact to people
A calm, appreciative work environment without sales pressure

Translated from German

G.G.F.B.U.V.M

GBV Gesellschaft für Bestattungen und Vorsorge mbH

GBV Gesellschaft für Bestattungen und Vorsorge mbH is a compassionate and dedicated company based in Berlin, specializing in sensitive topics such as funerals, pre-arrangements, and grief support. The company operates various web services aimed at providing essential information and assistance to clients during difficult times. With a focus on empathy and customer service, GBV seeks to support individuals in navigating their needs with care and understanding. The team values a supportive work environment, offering flexible part-time positions that allow employees to contribute meaningfully while maintaining a healthy work-life balance.

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G.G.F.B.U.V.M

GBV Gesellschaft für Bestattungen und Vorsorge mbH

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