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Strategic Technical Project Manager - Remote

Posted 2 days ago
Project Management
Full Time
USA
150000 - 160000 USD/year

Overview

We’re looking for a full-time Strategic Technical Project Manager to join our Professional Services team, playing a key role in driving the success of large-scale customer engagements.

In Short

  • Join a fast-paced environment focused on customer success.
  • Lead complex, multi-workstream implementations.
  • Ensure solutions are delivered on time and within scope.
  • Own end-to-end engagement governance and stakeholder alignment.
  • Drive risk management and financial oversight.
  • Collaborate with cross-functional teams including Sales and Engineering.
  • Mentor Senior TPMs and contribute to team leadership.
  • Occasional travel for team meetings and events.
  • Work with executive stakeholders to define success criteria.
  • Develop reusable playbooks and governance frameworks.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 10+ years of relevant experience.
  • 7+ years managing enterprise-grade software implementations.
  • Strong project governance and financial management skills.
  • Technical fluency in APIs and data models.
  • Exceptional communication skills for technical and executive audiences.
  • Able to operate in fast-paced environments.
  • Willingness to travel up to 15% for customer engagements.
  • Experience with complex stakeholder environments.
  • Proven track record of managing multi-workstream engagements.

Benefits

  • Starting base salary range of $150,000 – $160,000 annually.
  • Eligible for commission and equity program.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Flexible PTO and dedicated Recharge Holidays.
  • Access to coworking spaces globally.
  • $10,000 lifetime fertility stipend.
  • Culture focused on collaboration and innovation.
  • Career development opportunities and mentorship.
  • Inclusive and transparent hiring process.
  • Commitment to diversity and community connection.

Gainsight

Gainsight

Gainsight is a leading SaaS company recognized for its innovative customer success platform that empowers businesses to build strong, lasting relationships with their customers. Ranked #1 on Glassdoor’s 2023 Best Place to Work List, Gainsight is committed to a human-first approach in business, offering a comprehensive suite of solutions that enhance customer engagement, reduce churn, and drive growth. With a diverse and inclusive culture, Gainsight promotes continuous learning and development among its employees. The company has received numerous accolades, including being named one of the top 100 private cloud companies by Forbes and one of the fastest-growing private companies in America by Inc. Magazine. With a global presence and a focus on collaboration, Gainsight is dedicated to redefining the customer success industry.

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