Digital Ad Operations Associate - Remote

Overview

The Digital Ad Trafficker serves as the face of the brand and of ad campaign execution in partnership with a Client Service Account Manager.

Traffickers focus on campaign success from closed won to renewal, and in the daily management of campaigns — ensuring campaigns are completed according to best practices, and that there is a daily focus on Return on investment for our clients, across their assigned portfolio.

In Short

• Partner with clients to secure campaign assets and answer ad specification questions promptly
• Send reminder emails for upcoming scheduled ads and final ad previews for client approval
• Upload, test and schedule advertising creative using ad servers to ensure start and full delivery of all ad campaigns
• Investigate issues with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues
• Ensure account managers and clients are well informed with current campaign data
• Support account managers to maintain advertiser client relationships and their campaigns by providing excellent customer service
• Provide the Partner team with creative previews, for association approval

Requirements

• Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, and Real Time Email
• Command of HTML and in-line CSS; familiarity with Google Ad Manager
• General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts
• Are fast and accurate at scale across a large array of clients

Benefits

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan