Remote Otter LogoRemoteOtter

Intern - Remote

Posted 1 week ago
Customer Service
Internship
Brazil

Overview

This internship provides a valuable opportunity to gain hands-on experience in a fast-paced environment, supporting critical business applications and contributing to the smooth operation of our portal.

In Short

  • Provide initial troubleshooting and resolution for user-reported application issues via phone, email, and ticketing system.
  • Accurately log and track support requests, ensuring timely communication and follow-up.
  • Assist users with application navigation, functionality, and basic troubleshooting.
  • Escalate complex issues to senior support staff or development teams as needed.
  • Excellent English skills: both written and verbal communication.
  • Good communication and passion for learning.
  • Having a background in software technology is a plus.
  • Collaborative work environment with flexibility of remote work.
  • Opportunities to grow locally or worldwide.
  • Work in an international geo-data environment.

Requirements

  • Excellent English Skills: Both written and verbal communication.
  • Good communication and passion for learning.
  • Background in software technology is a plus.

Benefits

  • International geo-data environment.
  • Challenging projects and exciting opportunities.
  • Freedom to grow faster with ample opportunities.

F.U.H

Fugro (USA) Holdings

Fugro is the world’s leading Geo-data specialist, dedicated to collecting and analyzing comprehensive information about the Earth and the structures built upon it. The company adopts an integrated approach that combines the acquisition and analysis of Geo-data with related advisory services, providing innovative solutions to clients. With a strong focus on site characterization and asset integrity, Fugro supports the safe, sustainable, and efficient design, construction, and operation of assets throughout their life cycle. Employing approximately 9,000 talented professionals across 61 countries, Fugro serves clients globally, primarily in the energy and infrastructure sectors, both offshore and onshore. In 2020, the company reported a revenue of EUR 1.4 billion and is listed on Euronext Amsterdam.

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