Learning Experience Partner - Remote

Overview

The Learning Experience Partner will manage and facilitate the training needed for all new employees, focusing on the retail department and including various roles across the organization.

In Short

• Facilitate teller and new employee training.
• Organize schedules for new employees and coordinate training guests.
• Provide a positive onboarding experience.
• Ensure consistency in training policies and procedures.
• Create and deliver training content in-person and virtually.
• Evaluate and implement new training ideas and programs.
• Coach Subject Matter Experts for effective training support.
• Coordinate security training across the organization.
• Support cultural and engagement initiatives.
• Facilitate various training classes as needed.

Requirements

• 5+ years of experience in a bank or credit union.
• Experience as a teller preferred.
• 2+ years of training or facilitation experience.
• Bachelor's Degree in Education, Human Resources, Communication, or Finance recommended.
• Strong verbal and written communication skills.
• High emotional intelligence and social skills.
• Public speaking comfort.
• Knowledge of adult learning concepts.
• Ability to stay organized and coordinate multiple projects.
• Ability to work independently with little direction.

Benefits

• Opportunity for continuous learning and development.
• Community-centered work environment.
• Support for wellness initiatives.
• Flexible work arrangements when training schedule permits.
• Engagement in cultural initiatives.