Social Community Manager - Remote

Overview

ExpressVPN is a leader in online privacy and security, particularly in the U.S. and the UK. We’re looking for a talented, driven communications professional to help expand our mark in these countries and around the world.

In Short

• Be the voice of our brands online.
• Protect our brands from reputational harm.
• Monitor social media for relevant conversations and trends.
• Guide support agents in providing an exceptional customer experience.
• Support the development and implementation of communication strategies.
• Engage with different target audiences and customers.
• Collaborate with in-house creative design and communications experts.
• Analyze performance to ensure brand recognition.
• Work independently and within teams.
• Passion for social media and online culture.

Requirements

• 4+ years’ experience in social media, community management, and/or communications.
• Exceptional English writing and editing skills.
• Experience with geographically distributed teams.
• Familiarity with major social media platforms.
• Experience in social media monitoring and measurement.
• Self-driven with strong attention to detail.
• High emotional intelligence.

Benefits

• Rewarding work in a fun and collaborative environment.
• Hybrid working with three days in the office.
• Spacious open-concept and centrally located offices.
• Flexible working hours.
• Fully stocked pantry with healthy foods and fresh fruit.
• Team lunches and company events every quarter.
• Multicultural teams represented by 30+ nationalities.