Customer Service Associate – Polish language - Remote

Overview

As a Customer Service Associate, you will provide support for customer inquiries and ensure customer satisfaction while working in a motivated team.

In Short

• Provide support for all customer inquiries via telephone and e-mail to ensure customer satisfaction
• Identifying customer needs
• Work with other departments to resolve complex customer requests according to their needs and requirements
• Document and monitor customer interactions and feedback to identify trends and areas for improvement
• Keep up to date on services, policies and processes to ensure implementation and accurate information

Requirements

• Fluency in Polish
• Strong communication skills
• Ability to work in a team
• Problem-solving skills
• Experience in customer service is a plus

Benefits

• Work in a motivated team
• Opportunities for professional growth
• Flexible working hours
• Remote work options