Remote Otter LogoRemoteOtter

Care Coordinator - Remote (Eastern Time Zone)

Posted 2 weeks ago
Customer Service
Full Time
Worldwide
19 - 23 USD/hour

Overview

This role is dedicated to providing exceptional patient service and care coordination for individuals living with kidney disease, ensuring they receive comprehensive and quality healthcare.

In Short

  • Remote position supporting the Eastern Time Zone.
  • Engage and enroll patients in clinical programs.
  • Develop and implement individualized care plans.
  • Identify and address social determinants of health.
  • Guide patients in navigating healthcare resources.
  • Advocate for patients to overcome barriers to care.
  • Maintain communication with patients and healthcare teams.
  • Ensure accurate documentation of patient interactions.
  • Provide educational resources to empower patients.
  • Collaborate with an interdisciplinary team.

Requirements

  • 3 years of experience in healthcare coordination or community health.
  • Experience in a team-based care approach.
  • Excellent knowledge of community resources.
  • Strong prioritization and task-switching abilities.
  • Self-directed with problem-solving skills.
  • Strong communication and teaching skills.
  • Intermediate MS Office skills including Outlook and Teams.
  • Able to work effectively in a remote environment.
  • Must have a stable internet connection.
  • Ability to work in a dedicated space to protect patient information.

Benefits

  • Competitive base pay with bonuses.
  • Paid time off starting at four weeks for full-time employees.
  • 12 paid holidays per year.
  • Reimbursement for continuing medical education.
  • 401k with match.
  • Health, dental, and vision benefits.
  • Family-friendly policies including paid parental leave.
  • Robust training and development programs.
  • Inclusive and diverse work environment.
Evergreen Nephrology logo

Evergreen Nephrology

Evergreen Nephrology is a healthcare organization dedicated to transforming kidney care through a value-based, person-centered, holistic, and comprehensive approach. The company partners with nephrologists and other healthcare providers to enhance patient outcomes and quality of life for individuals living with kidney disease. Committed to delaying disease progression and optimizing care delivery, Evergreen Nephrology utilizes best-in-class interdisciplinary clinical resources and advanced technology to provide exceptional care. The organization fosters an innovative and evolving environment, emphasizing continuous improvement and collaboration among healthcare professionals to ensure the highest standards of care.

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