Emplifi is a leading global customer engagement solution provider, empowering over 20,000 top brands to enhance their digital and social customer experiences. The company offers a unified platform that integrates social media marketing, social commerce, and customer care, all supported by advanced analytics and AI technology. With a strong focus on growth and customer satisfaction, Emplifi operates as a SaaS company with over 90% recurring revenue, backed by reputable private equity investors. The Finance & Operations team plays a crucial role in driving the company's strategic initiatives, fostering a culture of precision, teamwork, and professionalism.