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Amazon Account Manager - Remote

Posted 7 weeks ago
Sales / Business
Full Time
Philippines
Negotiable

Overview

We are seeking an Amazon Account Manager to join our team, responsible for managing Amazon accounts, customer service, and optimizing product listings.

In Short

  • Conduct audits and monitor Amazon accounts for policy violations.
  • Manage inventory levels and forecast sales needs.
  • Handle customer inquiries and ensure satisfaction.
  • Monitor and address negative reviews.
  • Submit reimbursement claims and coordinate shipments.
  • Manage and grow the Shopify store.
  • Optimize product listings for compliance and performance.
  • Analyze key performance metrics weekly.
  • Research Amazon marketplaces for new opportunities.
  • Stay updated on industry trends and Amazon policies.

Requirements

  • Experience with Amazon account management.
  • Strong customer service skills.
  • Knowledge of inventory management.
  • Experience with Shopify is a plus.
  • Ability to analyze performance metrics.
  • Strong communication skills.
  • Detail-oriented and organized.
  • Ability to work independently.
  • Familiarity with e-commerce trends.
  • Philippine citizenship required.

Benefits

  • Flexible working hours.
  • Opportunity to work remotely.
  • Professional development opportunities.
  • Collaborative team environment.
  • Access to industry resources.
DreamHire.com logo

DreamHire.com

DreamHire.com is a client-focused organization dedicated to enhancing customer satisfaction and retention in the eCommerce sector, particularly through Amazon Seller Central. The company emphasizes building long-term relationships with clients by providing tailored support and strategic enhancements to improve their performance. With a commitment to operational excellence, DreamHire.com ensures seamless onboarding and offboarding processes, effective communication, and continuous monitoring of client progress. The team is composed of experienced professionals who thrive in a fast-paced environment, utilizing tools like ClickUp and Zoom to manage projects and foster collaboration. DreamHire.com values its employees, offering competitive benefits, performance-based bonuses, and a supportive work culture.

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