Travel Customer Service Representative - Remote

Overview

We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.

In Short

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Review travel details for accuracy, including dates, traveler information, and accommodations
• Provide clear communication before, during, and after travel
• Maintain accurate client records and documentation
• Deliver professional and timely customer support

Requirements

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable using online systems and digital platforms
• Ability to manage responsibilities independently in a remote setting
• Previous customer service experience is helpful but not required

Benefits

• Structured onboarding and training program
• Access to travel booking tools and supplier resources
• Flexible remote work environment
• Supportive and collaborative team culture