Travel Customer Representative - Remote

Overview

Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry.

In Short

• Assist clients with their travel needs
• Provide excellent service and handle trip details
• Respond to inquiries regarding travel destinations and accommodations
• Deliver professional customer service through various platforms
• Research and present travel options based on client preferences
• Assist with reservations and itinerary management
• Maintain accurate records and follow up with clients
• Stay informed about industry updates and promotions
• Collaborate with team members for seamless client experiences

Requirements

• Prior experience in customer service, travel, or hospitality preferred
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple client needs
• Comfortable working in a fully remote setting
• Strong problem-solving and follow-up skills
• Proficiency with email, online forms, and booking tools
• Must be 18+ with a reliable computer and internet connection
• Passion for travel and helping others

Benefits

• Flexible, remote work schedule
• Training and ongoing professional development
• A supportive and positive team culture
• Access to exclusive travel industry tools and resources
• Opportunities for incentive-based earnings and travel perks