Resort Reservationist - Remote

Overview

Do you possess an eye for detail and a drive for providing exceptional customer service?

In Short

• Manage hotel reservations, handling inquiries, bookings, and confirming room availability
• Interact with guests through various channels assisting with inquiries, changes, and cancellations
• Ensure a seamless check-in and check-out process, addressing special requests or concerns
• Collect payment information, process reservations, and issue invoices or receipts as required.
• Flexible Work Environment: Manage your work effectively from anywhere, adapting to your lifestyle
• High Commissions: Earn competitive travel commissions based on successful bookings.
• Comprehensive Training: Benefit from comprehensive training and ongoing development programs to ensure your success.
• Supportive Community: Join a dynamic community of like minded individuals, receiving mentorship and guidance on your entrepreneurial journey

Requirements

• Excellent communication and interpersonal skills with a courteous demeanor
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Thorough knowledge of travel destinations, attractions, and travel products and services
• Exceptional customer service and problem-solving abilities
• Passion for travel and helping others create memorable experiences
• 18+ years old
• Must be proficient in English, Bilingual a plus

Benefits

• Remote position with a flexible work environment
• Travel perks and discounts for personal and professional travel
• Free training, FAM Trips, and ongoing support from a collaborative team.