Remote Otter LogoRemoteOtter

Resort Reservationist - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

Do you possess an eye for detail and a drive for providing exceptional customer service?

In Short

  • Manage hotel reservations, handling inquiries, bookings, and confirming room availability
  • Interact with guests through various channels assisting with inquiries, changes, and cancellations
  • Ensure a seamless check-in and check-out process, addressing special requests or concerns
  • Collect payment information, process reservations, and issue invoices or receipts as required.
  • Flexible Work Environment: Manage your work effectively from anywhere, adapting to your lifestyle
  • High Commissions: Earn competitive travel commissions based on successful bookings.
  • Comprehensive Training: Benefit from comprehensive training and ongoing development programs to ensure your success.
  • Supportive Community: Join a dynamic community of like minded individuals, receiving mentorship and guidance on your entrepreneurial journey

Requirements

  • Excellent communication and interpersonal skills with a courteous demeanor
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Thorough knowledge of travel destinations, attractions, and travel products and services
  • Exceptional customer service and problem-solving abilities
  • Passion for travel and helping others create memorable experiences
  • 18+ years old
  • Must be proficient in English, Bilingual a plus

Benefits

  • Remote position with a flexible work environment
  • Travel perks and discounts for personal and professional travel
  • Free training, FAM Trips, and ongoing support from a collaborative team.
Destination Knot logo

Destination Knot

Destination Knot is a dynamic travel agency that empowers individuals to become Independent Travel Agents, offering a flexible remote work environment. With a focus on creating unforgettable travel experiences, the company provides comprehensive training and mentorship to help agents succeed in the travel industry. Destination Knot values passion for travel and exceptional customer service, allowing agents to earn commissions on a variety of travel services while enjoying exclusive industry perks. Join a supportive community and turn your love for travel into a rewarding career.

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