Customer Service Representative - Travel - Work From Home - Remote

Overview

This position is for a Customer Service Representative at Destination Knot, specializing in creating unforgettable travel experiences. The role is fully remote and focuses on assisting clients with their travel plans.

In Short

• Assist clients with travel inquiries and bookings
• Communicate professionally via email, phone, and messaging
• Recommend and book travel arrangements
• Manage changes and cancellations efficiently
• Maintain records of client preferences and bookings
• Collaborate with travel advisors and suppliers
• Stay informed on travel trends and promotions
• Deliver a client-first experience
• Flexible scheduling with performance incentives
• Work from home opportunity

Requirements

• Experience in customer service or travel industry is helpful
• Strong written and verbal communication skills
• Ability to work independently in a remote setting
• Comfortable using email and booking platforms
• Reliable internet access and personal computer
• Must be 18 years or older
• Passion for travel

Benefits

• Fully remote work opportunity
• Ongoing training and professional development
• Access to exclusive travel tools and resources
• Incentive-based income opportunities
• Travel discounts and perks
• Supportive team culture
• Potential for career growth