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Insurance Specialist - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA
18.00 USD/hour

Overview

The Insurance Specialist will provide Revenue Cycle Management to dental practices across the country by completing client-elected services such as claim submission, claim follow up, payment posting, and benefit verification with data entry.

In Short

  • Complete a variety of dental services within multiple dental practice management software.
  • Manage day-to-day client communication and ongoing relationships.
  • Document all work in forms, spreadsheets, and client software.
  • Contact insurance companies to obtain and record accurate information.
  • Send daily summary of tasks completed to dental office staff.
  • Prepare and deliver monthly ROI statistics.
  • Meet company and department policies and expectations.
  • Comply with all federal, state, accreditation, and institutional policies.
  • Maintain confidentiality standards and expectations.
  • Exhibit exceptional internal and external customer service.

Requirements

  • Minimum of 5 years of dental office experience.
  • Ability to work independently from home with high-speed internet.
  • Strong verbal and written communication skills.
  • Proficient in all MS Office applications.
  • Ability to multitask with accuracy in a fast-paced environment.
  • Working knowledge of technical and procedural aspects.
  • Ability to solve practical problems in various situations.

Benefits

  • Challenging and rewarding career opportunities.
  • Medical, dental, and vision benefits.
  • Unlimited PTO.
  • Paid time off for sick, jury duty, bereavement.
  • 9 company paid holidays.
  • 401k with company match.
  • Health Advocate.
  • Flexible spending accounts.
  • Friendly co-workers and a positive culture!
DentalXChange logo

DentalXChange

DentalXChange is a dynamic company focused on providing innovative solutions in the dental industry. With a commitment to operational excellence, the company supports production practices by resolving issues and enhancing processes through effective communication and collaboration across various departments. DentalXChange values its associates, emphasizing empathy, hard work, and humility, which fosters a culture of teamwork and collective success. The company is dedicated to delivering exceptional customer service and maintaining strong relationships with clients and partners.

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