Key Cover Tech Manager - Remote

Overview

The Key Cover Tech Manager at Dent Wizard is responsible for managing key operations, providing field support, and leading a team of technicians to ensure high-quality service in automotive reconditioning.

In Short

• Manage key operations and support team members.
• Travel to various locations to fill in for key technicians.
• Address customer and operational concerns professionally.
• Implement training programs for technicians.
• Analyze key reporting and initiate necessary actions.
• Test new keys and tools to improve efficiency.
• Provide remote programming and OEM tool training.
• Facilitate team communication and collaboration.
• Lead and mentor team members for performance improvement.
• Ensure a positive working environment aligned with company values.

Requirements

• 6+ years of automotive programming or locksmith experience.
• Skills in automotive key duplication, programming, and origination.
• Ability to adapt and work with diverse teams across the US.
• Intermediate computer knowledge.
• Sales and customer service experience.
• Strong work ethic and self-motivation.
• Effective communication skills.
• Professional integrity.
• Ability to stand for extended periods.
• Willingness to travel consistently.

Benefits

• Competitive salary range of $60,000.00 - $70,000.00.
• Comprehensive benefits package including medical, dental, and vision.
• 401k match (50% on the dollar up to 7% of employee contribution).
• Paid time off.
• Opportunities for professional development.