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Luxury Brand Evaluator - Remote

Posted 10 weeks ago
Customer Service
Freelance
Thailand

Overview

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services.

In Short

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
  • Choose your assignments - align your missions with your personal preferences and profile.
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
  • Observe carefully - check the ambiance, service quality, and overall customer experience.
  • Provide honest feedback - use our platform to share your observations through questionnaires.

Requirements

  • Must have a passion for luxury brands.
  • Ability to provide detailed feedback.
  • Good observational skills.
  • Access to luxury stores or online shopping platforms.

Benefits

  • Work on the go with our mobile platform.
  • Flexible working hours.
  • Collaborate with iconic luxury brands.
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CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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