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Luxury Brand Customer Experience Evaluator - Remote

Posted 13 weeks ago
Customer Service
Freelance
Worldwide

Overview

Join the global community that enhances and elevates the experience of the world's most prestigious luxury brands! CXG, a leading customer experience agency serving premium and luxury brands, is seeking Customer Experience Evaluators based on missions who are existing customers of luxury brands.

In Short

  • Conduct discreet evaluations of your favorite luxury brands in-store or online.
  • Provide objective feedback on your experiences.
  • Choose missions that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of the luxury brand represented.
  • Flexible work schedule with multiple evaluations per month.
  • Impact brand strategies with your feedback.
  • Work remotely using a mobile app.
  • Must not have worked in luxury retail brands for integrity.
  • Join a global network of over 80,000 evaluators.

Requirements

  • Must be an existing customer of luxury brands.
  • Ability to provide objective and honest feedback.
  • Willingness to complete evaluations and questionnaires.
  • Access to a mobile device for app usage.
  • Good communication skills.

Benefits

  • Flexible working hours.
  • Opportunity to influence luxury brand strategies.
  • Work from anywhere.
  • Join a community of luxury brand enthusiasts.
  • Access to exclusive missions and opportunities.
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CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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