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Become a Luxury Brand Evaluator in Gstaad - Apply Now - Remote

Posted 19 weeks ago
Customer Service
Freelance
Switzerland

Overview

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services.

In Short

  • Choose your assignments based on personal preferences.
  • Visit luxury stores or evaluate online.
  • Observe ambiance, service quality, and customer experience.
  • Provide honest feedback through questionnaires.
  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input.
  • Potential reimbursement on purchases.
  • User-friendly platform for managing missions.
  • Join a community of over 80,000 evaluators.

Requirements

  • Ability to evaluate customer experiences.
  • Flexibility to complete multiple assignments.
  • Strong observational skills.
  • Effective communication skills for feedback.
  • Interest in luxury brands.
  • Access to a computer or mobile device.
  • Willingness to register and complete certification.
  • Ability to manage time effectively.
  • Experience in customer service is a plus.
  • Must be located in Switzerland.

Benefits

  • Work with prestigious luxury brands.
  • Flexible working hours.
  • Opportunity to influence luxury market standards.
  • Compensation for evaluations.
  • Reimbursement for approved purchases.
  • Access to a mobile platform for mission management.
  • Networking opportunities with other evaluators.
  • Gain insights into the luxury industry.
  • Participate in a global community.
  • Enhance your evaluation skills.
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CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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