IT Network Engineer - Remote

Overview

CUJO AI® is a leader in artificial intelligence solutions for network service providers. We use machine learning and real-world data to develop cybersecurity, device intelligence, and parental control solutions that make internet connections safer for millions of homes.

In Short

• Maintain computer hardware, operating systems and applications.
• Set up new users' accounts and profiles and deal with password issues.
• Manage, maintain, and administer on-prem network equipment: routers, switches, firewalls, and wireless stack.
• Public cloud (AWS, Azure) network administration.
• Work on automation in IT environments.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Document system configurations, updates made to a system, and any new procedures or policies created.
• If needed, manage a project, oversee IT staff, and coordinate with vendors and internal users when implementing a new system.

Requirements

• Hands-on experience with Windows/Linux/Mac OS environments.
• Comprehensive understanding of IP networks and security protocols (both cloud and on-prem).
• In-depth knowledge of information technology and enterprise device management.
• Ability to diagnose and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Understanding of cybersecurity principles and practices, including threat detection and prevention.
• Communicating complex information to a non-technological audience.

Benefits

• Flexible Work – Hybrid or fully remote options based on your location.
• Team Gatherings – Annual company events and team activities.
• Career Growth – Training bonuses for AWS certifications and other learning opportunities.
• Performance Bonuses – Company-wide annual bonus program.
• Referral Rewards – Earn up to €1,000 for referring new hires.