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Remote Customer Service Representative (German Speaker)

Posted 13 hours ago
Customer Service
Full Time
Worldwide

Overview

We are looking for a Customer Service Representative fluent in German to join our remote team. This role is perfect for individuals who enjoy helping others and can work flexible schedules.

In Short

  • Respond to customer inquiries via phone, email, and chat in German.
  • Provide accurate information about products, services, and solutions.
  • Resolve customer issues promptly or escalate complex cases.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with the team to improve customer service processes.
  • Fluency in German (written and spoken) is mandatory.
  • Good command of English for internal communication.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to rotating shifts, including nights and weekends.
  • Comfortable working remotely with a stable internet connection.

Requirements

  • Previous experience in customer service is a plus but not required.

Benefits

  • Competitive salary and benefits.
  • Fully remote position with flexibility.
  • Comprehensive training to help you succeed.
  • Opportunities for career growth within a supportive company culture.
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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