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German Speaking Customer Service Representative - Remote

Posted 10 hours ago
Customer Service
Full Time
Worldwide
1,380 EUR/month

Overview

We are looking for a German + English speaking Customer Service Representative to join an international team based in Athens. In this role, you will provide high-quality support to customers through phone, email, and chat helping to resolve issues, answer inquiries, and ensure customer satisfaction.

In Short

  • Provide customer support in German and English via phone, email, and chat
  • Assist customers with product or service-related inquiries
  • Resolve issues efficiently and professionally
  • Keep accurate records of customer interactions
  • Collaborate with team members and follow company procedures

Requirements

  • Fluent in German (C1+) and English (B2+)
  • Excellent communication and problem-solving skills
  • Comfortable using computer systems and multitasking tools
  • Previous experience in customer service is an advantage
  • EU work permit or Greek residence

Benefits

  • 14 salaries annually (12 monthly + 1 Easter + 1 split between Summer & Christmas)
  • Private Health & Life Insurance
  • Performance bonus
  • 25 days of paid annual leave
  • 50 monthly meal voucher
  • Permanent contract
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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