Global Bilingual Legal Support Specialist - Remote

Overview

The Global Bilingual Legal Support Specialist will serve as the primary point of contact for Spanish-speaking clients, ensuring effective communication and organization within a personal injury law firm.

In Short

• Bilingual Client Communication: Handle calls and follow-ups with Spanish-speaking clients.
• Case Follow-Up and Coordination: Organize and track outstanding case items.
• Legal Administrative Support: Assist attorneys and paralegals with documentation.
• Proactive Communication Expectations: Maintain frequent updates with clients.
• Client-facing experience preferred but not required.
• Professional communication skills are essential.
• Process-driven and reliable work ethic.
• Remote work readiness with a professional home-office setup.
• Full-time schedule during U.S. business hours.
• Opportunity for long-term growth within the firm.

Requirements

• Bilingual in Spanish and English.
• Experience in client-facing roles, preferably in legal or medical settings.
• Ability to communicate next steps clearly.
• Strong follow-through and ownership of tasks.
• Adaptability to firm processes.
• Reliable internet and home-office setup.
• Available for full-time hours during U.S. business hours.

Benefits

• Meaningful impact on client experience.
• A team focused on personal attention and communication.
• Permanent role with growth opportunities.
• Competitive monthly salary based on experience.
• Potential for KPI-based incentives after initial period.
• Paid via Payoneer.
• PTO aligned with U.S. office holidays.
• No health or retirement benefits for this global hire.