Program Manager, Marketing Concierge Services - Remote

Overview

As a Program Manager, Marketing Concierge Services you will lead our dynamic team in a multifaceted role encompassing client and team management, financial oversight, problem-solving, and commercial expertise. This role requires demonstrated leadership skills, exceptional people management abilities, and a track record of successfully delivering complex programs. You will play a pivotal role in driving the success of our accounts while fostering a culture of excellence and collaboration within the team.

In Short

• Lead and mentor teams, providing guidance, support, and development opportunities.
• Cultivate strong relationships with client stakeholders, fostering regular engagement and trust.
• Confidently present company and line of business offerings to clients, showcasing comprehensive understanding and strategic insights.
• Oversee the delivery of multiple projects, promoting consistency, inter-regional collaboration, and best practice sharing.
• Provide project structure by defining project objectives, scope, and requirements based on client needs and expectations.
• Assume accountability for the global success of assigned accounts, driving growth and profitability.
• Ensure the financial health of accounts and strategically allocate and manage resources.
• Identify and mitigate financial risks for accounts, developing contingency plans as necessary.
• Foster upselling opportunities with existing clients for additional products or services.
• Stay abreast of industry trends, market dynamics, and competitive landscape.

Requirements

• Exceptional leadership abilities, demonstrated through effective people management and team development.
• Excellent verbal and written communication skills.
• Strong relationship-building skills.
• Effective time management and prioritization.
• Adaptability and Resilience.
• Strong interpersonal skills, adept at engaging with senior stakeholders.
• Interest in the IT and marketing industry.
• Financial acumen, capable of managing budgets and analysing financial data.
• Ability to work effectively under pressure.
• Proactive, energetic, and driven individual with a passion for driving success and growth.

Benefits

• 35 hours of work per week.
• Generous Holiday package + National bank holidays.
• Opportunity to join a growing business with lots of opportunities to influence.
• 100% Remote working.
• Temporary International Remote Working Opportunities.
• Life assurance scheme.
• Employee referral scheme.
• A tailored training and induction plan.
• Regular recognition rewards.
• Volunteering days.
• The opportunity to work within a globally diverse team.
• The opportunity to learn new skills in an ever-changing and adaptable business.