The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations. The teams operate globally and have members based out of our offices in Mountain View, New York, London, Gurgaon, and Abu Dhabi.

As the Senior Marketing Operations Manager, you will report to the Marketing organization. You are primarily responsible for making sure that the processes, technology, and execution are integrated seamlessly to support Marketing and Sales programs. On a day to day basis, you will work with cross-functional teams on database segmentation, campaign optimization, lead management, campaign performance reporting, and other strategic projects.

The ideal candidate should be an analytical thinker who has a strong understanding of B2B Demand Generation funnel and metrics, in-depth experience with Marketing Automation and CRM systems, and unique ability to take a business problem and translate it into a technical solution. If you thrive in and enjoy a fast-paced, innovative, cross-functional working environment, this will be a good opportunity for you.

In Short

Lead the campaign execution process; manage the end-to-end execution of marketing campaigns with agencies.
Partner with various teams to improve lifecycle and pipeline generation processes.
Identify opportunities to introduce automation and help scale the organization.
Drive analytics on email and campaign performance to optimize ROI.
Document procedures and train global marketing teams.

Requirements

5+ years experience in Marketing Operations or Campaign Operations at a B2B SaaS company.
3+ years of Marketo admin experience; working knowledge of Salesforce CRM.
Ability to balance stakeholder needs and manage development of marketing tools.
Experience in communicating complex problems and proposing solutions.