ConsumerDirect is a dynamic and growing company focused on delivering exceptional customer support services. With a commitment to quality and scalability, ConsumerDirect emphasizes strong leadership and effective management of customer support operations. The company fosters a collaborative environment, partnering with both internal teams and nearshore BPO partners to ensure seamless service delivery. As a hybrid workplace, ConsumerDirect values flexibility and innovation, continuously striving to enhance customer experiences through robust CRM processes and quality assurance programs.