Help Desk/Content Operator - Remote

Overview

The Help Desk/Content Operator is responsible for supporting content management tasks, technical support, and ensuring quality in content entry while collaborating with various teams.

In Short

• Entry-level experience in digital or admin roles.
• Familiarity with Craft CMS, Figma, and Adobe Illustrator.
• Strong attention to detail in content formatting.
• Clear communication and problem-solving skills.
• Basic HTML/CSS knowledge is advantageous.
• Support task execution and content management.
• Assist in technical support and issue documentation.
• Collaborate with stakeholders for task updates.
• Participate in daily stand-ups with management.
• Enjoy benefits like WFH and medical coverage.

Requirements

• Entry-level experience in relevant fields.
• Exposure to CMS platforms.
• Attention to detail and clear communication.
• Basic understanding of HTML/CSS.
• Familiarity with design tools like Figma and Photoshop.
• Ability to manage tasks and deadlines effectively.
• Willingness to learn and adapt.
• Strong organizational skills.
• Team player with good interpersonal skills.
• Ability to provide constructive feedback.

Benefits

• Work from home flexibility.
• Medical, dental coverage from day 1.
• Paid vacation and sick leave.
• Competitive salary package with annual appraisals.
• Financial assistance program.
• Government benefits and 13th-month pay.
• Regular company events and work-life balance.
• Opportunities for career growth.
• Supportive work environment.
• Recognition as a top-rated employer.