Broker Service Officer - Credit Analyst - Remote

Overview

The purpose of a Broker Service Officer - Credit Analyst (BSO) is to assist Australian mortgage brokers with administrative tasks to prepare, process and track loan applications. The role requires you to communicate with relative stakeholders, prepare documentation, keep systems and CRMs updated, and follow a loan application from pre-submission to post approval within required timeframes.

In Short

• Assist Australian mortgage brokers with loan applications.
• Communicate with stakeholders and prepare documentation.
• Keep systems and CRMs updated.
• Ensure a smooth customer experience.
• Research lenders and products to meet client needs.
• Prepare comprehensive credit submissions.
• Conduct NCCP Compliance checks.
• Generate credit reports and interpret financials.
• Stay updated on industry trends and regulations.
• Work from home or hybrid options available.

Requirements

• Certificate IV Financing & Mortgage Brokering.
• Bachelor's Degree in a relevant course.
• 2+ years of experience in Australian mortgage broking.
• Experience with CRM software in the mortgage industry.
• Proficient in Google Workspace and Microsoft Office.
• Experience with Project Management Tools.

Benefits

• Induction training program: 4 weeks on-site.
• Competitive salary package and annual performance review.
• One-month paid training program.
• Opportunity to attend events and travel to Australia.
• Bi-Annual Vacation Leave credit.
• HMO Coverage (Medical, Dental, and Group Life insurance).
• Financial Assistance program available.
• Referral bonus program.
• Complimentary Office Fitness and Wellness Facilities.
• Accessible location in Metro Manila.