Senior Business Process Engineer - Remote

Overview

We are seeking a detail-oriented and results-driven Business Process Engineer to optimize and enhance our core business processes. You will work closely with cross-functional teams to ensure seamless operations across lead generation, customer relationship management (CRM), onboarding, subscription management, billing, and data analytics.

In Short

• Optimize and enhance core business processes.
• Work with cross-functional teams for seamless operations.
• Utilize CRM tools like Pipedrive and Salesforce.
• Implement improvements in lead generation and qualification.
• Develop onboarding processes for customers.
• Enhance subscription and contract management.
• Utilize marketing tools for KPI reporting.
• Act as a bridge between departments.
• Apply agile methods for process improvement.
• Maintain documentation for compliance.

Requirements

• Bachelor’s degree in Business Administration or related field.
• Experience in process optimization and engineering.
• Proficiency with tools like Pipedrive and Matomo.
• Strong analytical skills for data-driven decisions.
• Excellent problem-solving abilities.
• Strong communication skills for collaboration.
• Experience in SaaS or subscription-based models preferred.
• Familiarity with API integrations and automation tools preferred.
• Certifications in process improvement methodologies preferred.

Benefits

• Flexibility in workplace and working hours.
• Opportunity for independent and responsible work.
• Work in a global team valuing cultural diversity.
• Regular social events to strengthen team spirit.
• Competitive salary package and 30 days of vacation.
• Access to employee benefits through a corporate partner.