UX Research Lead - Retail Onchain - Remote

Overview

As a UX Research Lead for the Retail Onchain team at Coinbase, you will play a crucial role in enhancing user engagement with onchain products and services, driving insights that inform design and product strategies.

In Short

• Lead the UX Research function for the Retail Onchain team.
• Conduct mixed-methods research including interviews and usability testing.
• Craft research reports to communicate findings effectively.
• Translate research insights into actionable ideas for experiments.
• Synthesize qualitative insights with data to improve metrics.
• 5+ years of user research experience required.
• Experience with mobile products and features is preferred.
• Strong metrics focus and quantitative data fluency.
• Collaborative attitude and a learner’s mindset.
• Experience with onchain (web3) and DeFi products is a plus.

Requirements

• 5+ years of user research experience.
• Experience with mobile products/features.
• Strong metrics focus and quantitative data fluency.
• Confident team leadership and guidance.
• Ability to communicate complex concepts clearly.
• Experience with moderated and unmoderated testing.
• Technical understanding of onchain technologies.
• Collaborative attitude and humility.
• A learner’s mindset, open to feedback.
• Experience mentoring junior researchers is a plus.

Benefits

• Competitive salary and target bonus.
• Equity options and comprehensive benefits.
• Opportunity to work with a high-caliber team.
• Commitment to diversity and equal opportunity.
• Flexible work environment.