Technical Senior Manager of Site Reliability Engineering - Remote

Overview

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.

In Short

• Allocate approximately 70% of time to hands-on engineering tasks, such as developing new deployments, tooling, and automation scripts to address client needs
• Dedicate around 30% of time to leadership duties, including mentoring junior engineers, ensuring quality deliverables, and managing escalations
• Act as the primary escalation contact for complex technical issues, resolving them promptly to maintain high levels of client satisfaction
• Monitor and uphold quality standards for engineering work, confirming alignment with internal protocols, compliance regulations, and project milestones
• Identify and mitigate risks in partnership with consulting and solutions architecture teams
• Coordinate day-to-day engineering activities, tracking progress and adjusting resources to meet project goals on schedule
• Help create and implement solutions that improve the practice

Requirements

• 9+ years in Systems Engineering and Architecture
• 9+ years in Cloud Computing: AWS, Azure, or GCP
• 9+ years with Infrastructure-as-Code: Terraform and Ansible
• SLA and Issue Management experience
• Operational Excellence track record
• Governance and Compliance experience
• Team Leadership skills
• Regulatory Audit Prep experience
• Project Definition and Documentation skills
• Managed Services Expertise

Benefits

• Work in a collaborative environment
• Opportunity to innovate and drive continuous improvement
• Be part of a mission-driven team
• Mentoring opportunities
• Professional development and growth