Site Reliability Engineer - Remote

Overview

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.

In Short

• Hands-on engineering work, including developing new deployments, automation scripts, and tooling to meet client needs.
• Manage and maintain patch management processes, ensuring timely updates, security compliance, and system stability across cloud and on-prem environments.
• Oversee Identity and Access Management (IAM), implementing and enforcing security best practices to protect sensitive data and ensure proper access controls.
• Perform cloud administration and system administration tasks, such as provisioning resources, optimizing performance, and troubleshooting infrastructure issues.
• Collaborate with senior engineers and solutions architecture teams to address complex technical issues, ensuring timely resolutions and maintaining client satisfaction.
• Adhere to established quality standards for engineering deliverables, aligning with internal protocols, compliance regulations, and project deadlines.
• Identify and communicate potential risks, working with relevant stakeholders to incorporate mitigation strategies that meet regulatory and client expectations.
• Contribute to day-to-day project tasks, including tracking progress, providing updates, and ensuring assigned activities are completed on schedule.

Requirements

• 3–5 years in systems engineering and architecture, including requirements gathering, basic architecture development, systems integration, and testing.
• 3–5 years in cloud computing (AWS, Azure, or GCP), covering design, deployment, operations, and basic automation.
• 3–5 years working with Infrastructure-as-Code (for example, Terraform, Ansible) to provision and manage cloud resources.
• Experience meeting SLAs through effective issue identification, escalation, and resolution in a fast-paced environment.
• Proven track record of contributing to operational improvements (for example, automating workflows, enhancing monitoring) and supporting compliance requirements (for example, FedRAMP).
• Experience participating in project definition and documentation, including planning, design reviews, and post-implementation summaries.
• Managed Services Expertise: Familiarity with ticket management systems and meeting SLA requirements in a managed services environment.
• Cloud and Automation: Hands-on experience with AWS, Azure, or GCP; working knowledge of Terraform, Ansible, GitLab, and CI/CD technologies.
• Technical Collaboration: Proven ability to work alongside Site Reliability Engineers and cross-functional teams, contributing to team problem-solving and performance improvements.
• Soft Skills: Strong interpersonal, organizational, and problem-solving skills; capable of building trust with internal stakeholders and clients.
• Documentation and Communication: Skilled at creating technical diagrams and clear written documentation; able to convey complex ideas effectively.
• Professionalism and Autonomy: Demonstrated ability to manage individual tasks, balance priorities, and maintain a professional attitude in both independent and team settings.
• Security Mindset: Critical thinker capable of meeting security and compliance requirements without compromising operational objectives.

Benefits

• Exposure to serverless and modern architectures.
• Experience with network and firewall technologies.
• Familiarity with tools and frameworks such as Visio, LucidChart, Jira.
• Understanding of regulatory frameworks like FedRAMP, FISMA, SOC.
• Exposure to large-scale or high-availability production environments.
• Familiarity with encryption and security baselines.
• Previous experience in technical consulting engagements.
• Additional hands-on work with continuous monitoring and vulnerability management.