Customer Service Representative - Remote

Overview

Cloverleaf Care is seeking a Customer Service Representative with 2+ years of experience for a remote position in Bangladesh. The role involves supporting healthcare services through scheduling, customer service, and HR functions.

In Short

• Remote position located in Bangladesh.
• Full-time work during US day shift (10:30pm - 7:30am BST, M-F).
• Requires excellent spoken and written English skills.
• Experience in customer service is mandatory.
• Must have a reliable internet connection and home office setup.
• Responsibilities include scheduling, hiring, and customer communication.
• Competitive pay and career advancement opportunities.
• Positive and friendly work environment.
• Training and education provided.
• Recognition and incentives from management.

Requirements

• 2+ years of experience in a Customer Service role.
• Flair communication skills in English, both spoken and written.
• Expert level computer experience with documents, sheets, and web applications.
• Excellent problem-solving skills.
• Detail-oriented, highly organized, and dependable.
• Self-starter with superior time management skills.
• Must demonstrate clear phone call voice quality.
• Dedicated home office space required.
• Strong work ethics and professional attitude.

Benefits

• Competitive pay!
• Promising career advancement opportunities.
• Permanent Work from Home (WFH) in a positive environment.
• Training and education.
• Progressive work culture with opportunities to learn new skills.
• Recognition and lucrative incentives from management.