Customer Service Representative - Remote

Overview

CLARK is revolutionizing the insurance industry by making it easy for customers to manage their insurance needs through a user-friendly app. We are dedicated to providing peace of mind to our customers and are looking for a Customer Service Representative to join our team.

In Short

• Contact existing customers to invite them for personal consultations.
• No sales focus; the role is about facilitating customer meetings.
• Ensure customer satisfaction through friendly and professional interactions.

Requirements

• Strong communication skills, ideally with telephone experience.
• Excellent German language skills, English is a plus.
• Completed training in the insurance sector is advantageous.
• Independent and structured working style.
• Reliability, flexibility, and teamwork skills.
• Friendly and confident demeanor.

Benefits

• Maximum work-life balance with hybrid work models and flexible hours.
• Opportunities for training and personal development.
• Company pension scheme with excellent conditions.
• Support for personal volunteer activities, e.g., Impact Days.
• Access to cool drinks and snacks.
• A respectful team culture with initiatives and events.
• A wide range of exclusive employee discounts.
• Be part of a leading Insurtech company and help revolutionize the insurance world.