Remote Otter LogoRemoteOtter

Remote Customer Service Representative

Posted 2 days ago
Customer Service
Full Time
MD, USA
18.00USD/hour

Overview

A Local company that is hiring Remote Customer Service Representatives.

In Short

  • Pay: $18.00/hour
  • Paid Training: May 28 – June 26
  • Start Date: July 7, 2026
  • Schedule: 10:00 AM – 7:00 PM CST
  • Handle incoming calls from members and healthcare providers
  • Assist with benefits, claims, billing, and eligibility questions
  • Document interactions and resolve customer issues
  • Escalate complex cases as needed

Requirements

  • At least 1 year of phone-based customer service experience (non-retail)
  • Must live in Maryland (for equipment pickup)
  • Reliable internet connection
  • Strong customer service skills

Benefits

  • Paid training program
  • Flexible schedule
  • Remote work opportunity

C.O.B.M.O.O.E.D

City of Baltimore, Mayor's Office of Employment Development

The City of Baltimore's Mayor's Office of Employment Development is dedicated to enhancing the workforce and economic development in the region. They are currently seeking Remote Customer Service Representatives to support their mission by providing exceptional service to members and healthcare providers. The office emphasizes the importance of strong customer service skills and offers paid training to ensure employees are well-prepared for their roles.

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